Residential
When applying for service for the first time, it will be necessary to complete an application and pay any required fees and/or deposits. Your current account, if applicable, must be in good standing to transfer.

Please be prepared to provide your service and mailing addresses, current account number and telephone number. You may be asked to provide a photo ID and/or your social security number in the event additional identification is required. If you have never been a Bay Laurel Center CDD customer, a deposit may be required.

After completing proper paperwork, Bay Laurel Center CDD will send a representative to turn on the service to the meter. If water is already being provided to your new address, a representative will turn the water on and read the meter. Bay Laurel Center CDD suggests that someone be present at the time the service address is turned on as fixtures may have been left in the “On” position and could cause flooding and water damage. If no one is at home, the service representative will turn the water off if the meter dial moves indicating that water is on somewhere in your home. A door hanger will be left explaining that you will have to contact the Customer Service office to reschedule a turn-on time.

Commercial Tenants:
Commercial Tenant Protocol (PDF, 168kb)

Payment Options:
There are several options available for the payment of your bill:

1. Automatic Debit:
   This program is very popular. Instead of writing checks each month, your payments may be automatically withdrawn from your checking or savings account. For information or to enroll you may visit our Customer Service Department. Auto Debit Authorization Form (PDF, 9kb)
   
2. Payment through on-line banking institution:
   Should your banking institution offer online processing service, you may choose to make payment through there as well. Bay Laurel Center CDD will still receive your payment in check format, so please be aware of time required for processing, mailing and receipt of funds by Bay Laurel Center CDD.
3. Payment by Mail:
   Mail your check or money order with your payment coupon to: Bay Laurel Center Community Development District, 8447 SW 99th St. Rd., Ocala, FL 34481. Use the payment envelope provided with your billing statement.
4. Drop Boxes/Office:
   For your convenience, a payment drop box is located just outside of the Customer Service Department, in Friendship Commons, 9840 SW 84th Court, Suite 200. For customers located within the On Top of the World Community, a drop off box is located at the Health and Recreation Center.
5. Payment in Person: Please do not place cash payments in drop box.
   You may also make payments in person at our Customer Service office. Business hours are Monday through Friday, 8:00AM to 4:00PM. The office also accepts American Express, Discover Card, MasterCard and Visa, credit and debit cards. All check payments are treated as ACH transactions through TeleCheck. Check Payment Notice (PDF, 58kb)

Questions:
Questions pertaining to your utility bill, payment, duplicate bill copies and billing address changes should be addressed to the Customer Service Department, located in Friendship Commons, Monday through Friday from 8:00 am to 4:00 pm. Additionally, our Customer Service Department may assist you with questions concerning irrigation/water breaks and issues pertaining to your yard, grass, shrubs, or broken sprinklers, to name a few.